Cleaners and customers’ safety at work is our priority. Before cleaning we will provide you with the customer’s details, rating and feedback from other cleaners (unless the customer is new). Therefore, you will know what to expect. After the cleaning is completed, the customer’s account is automatically charged online. This avoids you taking cash and getting involved in any potential issues associated with non-payment. You will also have the opportunity to rate your customer after each job. If you feel unsafe at a customer’s home, please exit the property immediately and contact eMop via Telegram.
