Do you provide end of tenancy cleaning?

We can generally manage most end of tenancy requirements, we don’t offer a check-listed service as this is a specialist service which is much more expensive.

Please be aware that whilst we can generally manage most end of tenancy requirements, we don’t offer a check-listed service (as this is a specialist service which is much more expensive).

eMop’s standard service provides a thorough clean. When booking you can choose everything you want us to clean, but we will not clean anything you have not booked unless explicitly stated, therefore if you have any specific requirements please be sure to let us know.

Also, please take note that our cleaners are provided with eco-friendly cleaning products and sometimes cannot remove old or stubborn stains.

Can you move furniture, clean there and put the furniture back?

Please keep in mind that moving heavy interior objects and cleaning in places with restricted access are not included in our service. If your furniture is not particularly heavy and one person can easily move it, we can make that happen for you. Leave a specific comment about this need while making a booking.

Can you clean and rearrange items?

Yes, we can. Our standard cleaning includes rearranging items by room and putting them back to the correct place. If you need the cleaner to rearrange your things differently, please give them specific instructions upon their arrival. Leave a comment when booking if you need a specific rearranging of items and choose a higher level of dirtiness.

Do cleaners bring their own cleaning products?

Yes, it is included in the price. Cleaners have all the required cleaning products for all different types of surfaces. We use environmentally friendly and non-allergen cleaning products that are also pet friendly. These products work well on most surface types. However, some surfaces/stains may require specialist-cleaning products. In such cases, we cannot guarantee our cleaning products will be suitable for this.  If you’d prefer to use your own cleaning products, please inform the eMopper in advance. Please note that your eMopper will not provide, a hoover, bucket and mop. You will need to have these items available at your home.