We only process the payment when the cleaning has been completed and the eMopper has finished and has checked out on their App. We will make up to 3 attempts during the 24-hour period to withdraw money from your card. If all three attempts have been unsuccessful, we will contact you and ask you to provide us with different card details. If we are not able to reach you by phone, we will send you an email with a request to top up your card or pay with another card.
