Dispute a cancellation or rescheduling fee

We believe that your time is valuable, that is why there is the Cancellation Policy for both our clients and our eMoppers.

When you cancel or reschedule a job a few hours before the start time or at the last minute, it becomes inconvenient for eMoppers as they may lose their earnings. Your cancellation fees cover eMoppers’ time and eMop platform costs.

Please read our Cancellation Policy before cancelling the booking.

 

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