If you need to cancel your booking for whatever reason, you can do it in My Account and go to the ‘Upcoming bookings’ section on our website. Please be aware that you may be required to pay a fee for late cancellation. Please see our Cancellation policy. When you cancel a job a few hours before the start time or at the last minute, our eMoppers lose their income and it disrupts their schedule. Your cancellation fees cover cleaners’ compensation.
