A customer claims that I have broken or damaged something, but this is not the case

Please inform eMop immediately via Text or email emopper@emop.world  about the case indicating the job ID and describe what happened at the property.  Ask the client to contact eMop via email support@emop.world  and we will proceed with the case. Do not argue with the client even if you are sure that it was not your fault. Please take pictures of the damages caused for future investigation.

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