I was removed from the eMop platform

eMop sets up high customer standards and expects eMoppers to follow these guidelines.  This helps us to keep customers satisfied and to provide eMoppers with ongoing jobs. Therefore, we are very strict about any unprofessional behavior.Here are a few reasons why you may be deactivated and removed from the eMop platform:

  • not meeting contractual commitments;
  • customers’ complaints about inappropriate behaviour;
  • stealing;
  • not showing for the job.

You can learn eMop’s requirements for the eMopppers in your eMopppers’ Service Agreement.

What kinds of checks do I have to pass to become a cleaner with eMop?

Before you can start working with eMop, you will need to provide a list of documents. You will need to register and upload a photo of your documents on the website www.emop.co.uk

After the interview, you will have your first test job. If the customer is happy with the cleaning, it is paid and you can have an access to all the cleaning bookings on the App. If we receive a negative feedback, you are not paid for the job and you will be deactivated from the platform. Its as simple as that. Customer satisfaction is key to all our success.