You can book a service 4 hours in advance. If you need a cleaner to arrive earlier, just indicate that in your ‘comments’ section when making your booking! As soon as you place the booking, your job will become available for all eMop cleaners. When someone accepts your booking, you will receive an email confirmation. Otherwise, the system will automatically cancel the booking 3 hours before the requested start time; you will be sent a notification email. We will not need to refund you as we only take payment after a job is completed. The blocked estimated amount on your card will be released straight away after the booking is cancelled.
