We care about the quality of our services and offer the Reclean Guarantee to our customers. Compensation can be provided in the form of a reclean, credit to your account, complimentary future clean or free additional addons.
You can review what is included in the cleaning here
Please email us at firstname.lastname@example.org or get in touch via live chat feature on our website within 48 hours of the cleaning being completed with a full description of the issues together with any supporting evidence. Our support team will review your email and get in touch with you ASAP.
Please read more about eMop complaints procedure here
Our standard cleaning service includes everything you need to get your home in order as quickly as possible. You can book additional services when you make your booking.