{"id":681,"date":"2017-11-02T08:40:11","date_gmt":"2017-11-02T08:40:11","guid":{"rendered":"https:\/\/help.emop.world\/?p=681"},"modified":"2019-07-11T11:40:47","modified_gmt":"2019-07-11T11:40:47","slug":"i-arrived-on-time-but-the-client-is-delayed","status":"publish","type":"post","link":"https:\/\/www.emop.co.uk\/help\/i-arrived-on-time-but-the-client-is-delayed\/","title":{"rendered":"I arrived on time, but the client is delayed"},"content":{"rendered":"<p>We allow cleaners a period of 30 mins for lateness without a penalty fee. This is also the same for clients. If you come across this situation, please inform <u>eMop<\/u> via Text, indicate your job ID and the issue. Don\u2019t press \u2018Start\u2019 on your App unless 28 mins passed from the start time. If the customer delays and you are still waiting, please \u2018Start\u2019 for the job from 29<sup>th<\/sup> of minutes from the start time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We allow cleaners a period of 30 mins for lateness without a penalty fee. This is also the same for clients. If you come across this situation, please inform eMop via Text, indicate your job ID and the issue. Don\u2019t press \u2018Start\u2019 on your App unless 28 mins passed from the start time. If the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,59],"tags":[],"class_list":["post-681","post","type-post","status-publish","format-standard","hentry","category-faq-emoppers","category-issues-with-clients_app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I arrived on time, but the client is delayed - Help Centre | eMop<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I arrived on time, but the client is delayed - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"We allow cleaners a period of 30 mins for lateness without a penalty fee. 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