{"id":673,"date":"2017-11-02T08:33:47","date_gmt":"2017-11-02T08:33:47","guid":{"rendered":"https:\/\/help.emop.world\/?p=673"},"modified":"2019-07-11T11:35:07","modified_gmt":"2019-07-11T11:35:07","slug":"a-customer-claims-that-i-have-broken-or-damaged-something-but-this-is-not-the-case","status":"publish","type":"post","link":"https:\/\/www.emop.co.uk\/help\/a-customer-claims-that-i-have-broken-or-damaged-something-but-this-is-not-the-case\/","title":{"rendered":"A customer claims that I have broken or damaged something, but this is not the case"},"content":{"rendered":"

Please inform eMop immediately via Text or email emopper@emop.world<\/a> \u00a0about the case indicating the job ID and describe what happened at the property.\u00a0 Ask the client to contact eMop<\/u> via email support@emop.world<\/a>\u00a0 and we will proceed with the case. Do not argue with the client even if you are sure that it was not your fault. Please take pictures of the damages caused for future investigation.<\/p>\n","protected":false},"excerpt":{"rendered":"

Please inform eMop immediately via Text or email emopper@emop.world \u00a0about the case indicating the job ID and describe what happened at the property.\u00a0 Ask the client to contact eMop via email support@emop.world\u00a0 and we will proceed with the case. Do not argue with the client even if you are sure that it was not your […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,59],"tags":[],"class_list":["post-673","post","type-post","status-publish","format-standard","hentry","category-faq-emoppers","category-issues-with-clients_app"],"yoast_head":"\nA customer claims that I have broken or damaged something, but this is not the case - Help Centre | eMop<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A customer claims that I have broken or damaged something, but this is not the case - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"Please inform eMop immediately via Text or email emopper@emop.world \u00a0about the case indicating the job ID and describe what happened at the property.\u00a0 Ask the client to contact eMop via email support@emop.world\u00a0 and we will proceed with the case. 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