{"id":535,"date":"2017-08-26T13:54:54","date_gmt":"2017-08-26T13:54:54","guid":{"rendered":"\/\/help.emop.pro\/\/?p=535"},"modified":"2019-05-08T14:36:25","modified_gmt":"2019-05-08T14:36:25","slug":"the-emopper-was-late","status":"publish","type":"post","link":"https:\/\/www.emop.co.uk\/help\/the-emopper-was-late\/","title":{"rendered":"The cleaner was late"},"content":{"rendered":"<p>We understand that your time is valuable. \u00a0If the cleaner is late, they are requested to inform the customer to avoid the inconvenience.<\/p>\n<p>When the\u00a0cleaner\u00a0delays the start time of the cleaning appointment by more than 30 minutes (but no more than 1 hour), a customer can request a discount which can be spent in their next order.<\/p>\n<p>If the cleaner\u00a0is more than 1 hour late, we will cancel your booking and offer you to make a new booking. You will be provided a bonus to be used for your next cleaning to compensate the inconvenience caused.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We understand that your time is valuable. \u00a0If the cleaner is late, they are requested to inform the customer to avoid the inconvenience. When the\u00a0cleaner\u00a0delays the start time of the cleaning appointment by more than 30 minutes (but no more than 1 hour), a customer can request a discount which can be spent in their [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,20],"tags":[],"class_list":["post-535","post","type-post","status-publish","format-standard","hentry","category-faq-clients","category-issues-with-emoppers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The cleaner was late - Help Centre | eMop<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The cleaner was late - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"We understand that your time is valuable. \u00a0If the cleaner is late, they are requested to inform the customer to avoid the inconvenience. 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