{"id":520,"date":"2017-08-26T13:40:36","date_gmt":"2017-08-26T13:40:36","guid":{"rendered":"\/\/help.emop.pro\/\/?p=520"},"modified":"2021-07-06T13:20:12","modified_gmt":"2021-07-06T13:20:12","slug":"dispute-a-customer-no-show-up-fee","status":"publish","type":"post","link":"https:\/\/www.emop.co.uk\/help\/dispute-a-customer-no-show-up-fee\/","title":{"rendered":"Dispute \u2018A Customer No-Show Up\u2019 fee"},"content":{"rendered":"<p>A &#8216;No show up\u2019 fee means that the eMopper arrived at the booking location, waited for over 30 minutes, tried to contact the client a several times whilst waiting, and has informed eMop about the issue. Nobody has let the eMopper in to the property and the client didn\u2019t pick up the phone. In these cases we charge the client a cancellation fee according to our <a href=\"https:\/\/www.emop.co.uk\/help\/emop-cancellation\/\">Cancellation Policy<\/a>.<\/p>\n<p>If you believe there is any confusion, please get in touch with us <a href=\"mailto:support@emop.world\">support@emop.world<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A &#8216;No show up\u2019 fee means that the eMopper arrived at the booking location, waited for over 30 minutes, tried to contact the client a several times whilst waiting, and has informed eMop about the issue. Nobody has let the eMopper in to the property and the client didn\u2019t pick up the phone. In these [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,19],"tags":[],"class_list":["post-520","post","type-post","status-publish","format-standard","hentry","category-faq-clients","category-payments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dispute \u2018A Customer No-Show Up\u2019 fee - Help Centre | eMop<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dispute \u2018A Customer No-Show Up\u2019 fee - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"A &#8216;No show up\u2019 fee means that the eMopper arrived at the booking location, waited for over 30 minutes, tried to contact the client a several times whilst waiting, and has informed eMop about the issue. 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