{"id":1339,"date":"2019-04-26T14:34:52","date_gmt":"2019-04-26T14:34:52","guid":{"rendered":"https:\/\/help.emop.world\/?p=1339"},"modified":"2019-04-26T14:39:05","modified_gmt":"2019-04-26T14:39:05","slug":"i-was-charged-a-different-amount-then-the-original-estimated-amount","status":"publish","type":"post","link":"https:\/\/www.emop.co.uk\/help\/i-was-charged-a-different-amount-then-the-original-estimated-amount\/","title":{"rendered":"I was charged a different amount then the original estimated amount"},"content":{"rendered":"<p>When you made a booking, our system estimated how much time we need to clean your property. Then, when the job was completed, we charged you according to the real time an eMopper worked. Therefore, the final payment can be less or more than the estimated amount.\u00a0 eMoppers are allowed to work estimated time plus one more hour. If they need more time, they must with the customer and ask eMop support update to the time of the booking. This information is provided in confirmation emails sent to the client.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you made a booking, our system estimated how much time we need to clean your property. Then, when the job was completed, we charged you according to the real time an eMopper worked. Therefore, the final payment can be less or more than the estimated amount.\u00a0 eMoppers are allowed to work estimated time plus [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,19],"tags":[],"class_list":["post-1339","post","type-post","status-publish","format-standard","hentry","category-faq-clients","category-payments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I was charged a different amount then the original estimated amount - Help Centre | eMop<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I was charged a different amount then the original estimated amount - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"When you made a booking, our system estimated how much time we need to clean your property. 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